Ops Anomalies

Last updated: 2026-04-22 15:18 UTC · EyeFly Digital · Last 7 days · 15 anomalies
Total
15
P0
0
P1
8
P2
6
P3
1
CSM
4
Sales
2
Delivery
1
Media
1
Time Run Phase Dept Severity Issue Client ID
04-22 15:01afternoonsalesP10 new clients in rolling 28 days (35 booked calls, 11 qualified). YOY: -100% new clients, -83% live calls. Funnel broken below live call stage.
04-22 12:08dailyP1last exec status=canceled; yesterday 26 rows (<30); per-client sync gap: 30 clients >26h
04-21 12:07dailyP1last exec status=canceled; yesterday 16 rows (<30)
04-20 12:07dailyP1last exec status=canceled
04-18 12:06dailyP1last exec status=canceled; yesterday 10 rows (<30)
04-17 12:07dailyP1last exec status=canceled; yesterday 11 rows (<30)
04-16 12:07dailyP1last exec status=canceled; yesterday 9 rows (<30)
04-16 11:23dailyP1last exec status=canceled; yesterday 9 rows (<30)
04-22 15:01afternoondeliveryP2Qualified Convo tab has multiple "Pending" status records from Feb 2026 (60+ days old). Lead classification backlog not cleared — stale Pending rows in Regina DV (Columbus), Simon Martinez (Denver), Wylie Efantis (Greenville), Kobi Scarborough (Knoxville).
04-22 15:01afternoonsalesP2Rolling 7-day qual rate: 1/5 booked calls qualified (20% vs 40% target). WOW: -91% qualified convos.
04-22 15:01afternooncsmP2Level Tech Monroe LA — Active but on "Trial" pricing, not standard $1,500–$1,700 retainer. Needs billing conversion.
04-22 15:01afternooncsmP2Elite Curbing Fargo ND — Active status but Management Fee field empty. Potential billing gap / not on Stripe.
04-22 15:01afternooncsmP2RhinoLift Charlotte NC (CL) — Active 51+ days, Onboarding Call = FALSE.
04-22 15:01afternooncsmP2RhinoLift Greenville SC — Active 80+ days, Onboarding Call = FALSE. Should have been completed within first 2 weeks.
04-22 15:01afternoonmediaP3Media Ops Sheet Master Ad Tracker shows creatives uploaded but no campaign spend/status columns visible. Cannot verify active creative count or $0 spend without Meta API. Manual review recommended.